Help - Policies and Procedures - Borrowing Help

• What is 'My Digital Cart'?
• How many titles can I have in my My Digital Cart at the same time?
• How long will a title in my My Digital Cart remain there?
• How many titles can I have checked out at the same time?
• When I check out a title, for how many days do I get to keep it?
• Once the lending period is over, what happens to the title I checked out?
• Can I return my items early?
• Can I renew the items I have checked out?
• What happens when I place an item on hold?
• How many items can I place on hold at the same time?
• Once a title that I have placed on hold becomes available for me to check out, how much time do I have to check out the title before my hold expires?
• How do I cancel a hold?

What is 'My Digital Cart'?

When you come across an available title that you may want to check out, you can click 'add to digital cart' to place the title in your personal Digital Cart. Placing a title in your Digital Cart is like placing it on temporary reserve; as long as the title is in your Digital Cart, it will remain available for you to check out. Please note that the system will automatically remove a title from your Digital Cart 30 minutes after you have placed it there, making the title available to other patrons at your library.

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How many titles can I have in my My Digital Cart at the same time?

Our system allows you to put up to 5 titles in your My Digital Cart at the same time. If you have decided against checking out a particular title, you can click the 'remove' link to pull it from your My Digital Cart. Please note that the system will automatically remove a title from your My Digital Cart 30 minutes after you have placed it there, making it available to other patrons at your library.

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How long will a title in my My Digital Cart remain there?

Once you add a title to your My Digital Cart, it will remain there for 30 minutes. Once 30 minutes have elapsed, the title will be automatically returned to the collection, making it available to other patrons at your library.

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How many titles can I have checked out at the same time?

You can have up to 5 titles checked out at any given time.

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When I check out a title, for how many days do I get to keep it?

Typically, the lending period for digital materials is 21 days, but the lending period can differ from title to title. The lending period for each item is clearly displayed with other details about the title.

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Once the lending period is over, what happens to the title I checked out?

You do not need to return a borrowed item. Once the lending period has elapsed, the title is automatically 'returned' to the library. Although the file(s) will remain on your machine, the file(s) will no longer be accessible. Please review the instructions below for deleting your titles after they have expired.

To delete an expired OverDrive Media Console™ file...

1. Open OverDrive Media Console.
2. Locate the item you wish to delete in the 'Media Library'. Single-click the title to select it, then click the 'Delete' button.

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Can I return my items early?

Due to publisher licensing agreements, OverDrive Media titles cannot be returned early. They will automatically be returned at the end of the lending period.

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Can I renew the items I have checked out?

The items you have checked out cannot be renewed, but you can check them out again if they are available when your checkout expires.

If you want to check out an OverDrive Media Console title again...

After checking out your OverDrive Media Console title a second time, download a new version of the title from this website.

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What happens when I place an item on hold?

The title you have placed on hold will be reserved for you to check out once it becomes available. When the title is available for you, you will receive an email with instructions on checking the book out. The item will be held for you for 3 days (starting when you are emailed notice that the title is available).

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How many items can I place on hold at the same time?

You can place up to 2 titles on hold at a given time.

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Once a title that I have placed on hold becomes available for me to check out, how much time do I have to check out the title before my hold expires?

Once the title you have placed on hold becomes available for check out, you will receive an email indicating the title is available. If 3 days elapse from the time you are emailed this notice, and you have yet to check out the title, the title is returned to the library collection, making it available to other patrons at your library.

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How do I cancel a hold?

To cancel a hold, please take the following steps:

1. From any page, choose the 'My Digital Account' button.
2. Log in to your account.
3. Click the 'My Waiting List' link.
   The list of titles that you have currently placed on hold is displayed.
4. Click the 'Remove' link next to the title in which you are no longer interested.
   This action cancels your hold.

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